These seem like ideal machines for workstations, for mom and dad, and for virtualization hosts.
This model, the Beelink EQi12 even has a built in power supply so managing them in a rack is also super handy. And of course the price is not too shabby either.
I have had pretty good luck with these in the past but I’m interested in hearing other’s experiences, if any.
I can’t imagine that they are 100% on top of firmware updates, but have they had issues in the past with Windows keys or any other shady stuff I should know about?

I find it’s pretty much all the same, whether it is qotom, topton, minisforum, cwwk or beelink.
When they work, they work. When they don’t then their support/warranty doesn’t either is my experience.
I would probably go for a refurbished hp elite/pro mini or lenovo m tiny if I was gonna set my parents up with a small and efficient desktop for some reason.